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Refund Terms

Refund Policy

At BestCarportsOnline, we are committed to ensuring that our customers are satisfied with their purchases. We understand that circumstances can change, and you may need to cancel your order. Our refund policy is designed to be fair and straightforward, keeping your needs in mind.

Cancellation and Refund:

  1. Cancellation Window: Customers can cancel their order within 3 days of placing it. This grace period allows you to make changes to your decision without any significant financial implications.

  2. Refund on Cancellation: If you cancel your order within this 3-day window, you will be eligible for a full refund. This means that you will be returned the entire amount you have paid, without any deductions.

  3. Charges on Cancellation After 3 Days: In case you decide to cancel your order after the 3-day period, a cancellation charge will be applicable. This charge will be between 10-15% of the pre-tax cost of the building. The exact percentage will depend on the size of the building you have ordered.

  4. Scope of BestCarportsOnline: As the dealer for the Carport Company, please note that BestCarportsOnline is not responsible for the scheduling or installation of structures. Our role is limited to providing you with the best quality carports and related services.

We strive to ensure that your experience with BestCarportsOnline is pleasant and satisfactory. If you have any questions or need assistance with your order, please do not hesitate to contact our customer service team.

Feel free to modify or expand this policy as needed to fit the specific requirements and legal guidelines of your business.